CRU’s - Customer Replaceable Units

Customer Replaceable Units (CRU’s)

Blue Chip removes the need for the customer to provide an onsite engineer or resource to complete a unit change or swap out.

The organization and replacement of the CCU’s (Change Control Units) is managed over the phone with no requirement for the client to visit the site. Our operations and support teams are available 24 x 7, ready to manage your customer replaceable units.

This solution allows your own technical resources to focus on business objectives and reduces the costs of sending an engineer to site.

This service is flexible and can be adjusted to suit your individual requirements. For business critical systems we can deliver 24 x 7 support. All CCU’s are housed within a secure, access controlled suite.